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    SkyCity Hotel Auckland (Auckland, New Zealand)

    SkyCity Hotel Auckland (Auckland, New Zealand)

    About SkyCity Hotel Auckland

    Skycity Hotel is one of two hotels at the Skycity casino and event complex in Auckland, New Zealand. With excellent dining, nightlife and theatrical entertainment steps away, Skycity Hotel has it all. Rooms include City or Harbour View accommodation and Premium Suites are available in twin or king configuration. All rooms have private bathrooms, LCD televisions, minibars, 24-hour room service and free Wi-Fi. Skycity Hotel offers spa and massage services at the East Day Spa. An exercise room, executive car service, on-site baby-sitting and laundry service are also available. The Skycity complex has 12 bars and restaurants, including Italian, Chinese, delicatessen and contemporary New Zealand fare. Twentyone showcases Auckland's best DJs and the Sky Lounge offers cocktails with an excellent view. Thrill-seekers may plunge from the 192-metre SkyJump on the observation deck of the Sky Tower. Day trips to scenic, relaxing Waiheke Island may be arranged through the hotel concierge.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.7
    trivago Rating Index based on 15773  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.2 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    Convenient central location

    Most guests agreed that Skycity Hotel benefits from a prime location in the heart of Auckland's central business district next to the famous Sky Tower. Guests liked the wide choice of dining options, entertainment, leisure and shopping within the complex and on its doorstep. Auckland's parks, harbour and Britomart train station are all within 15 minutes' walk.

    positive:

    Rooms large, well-furnished and comfortable

    Plenty of travelers said the rooms were spacious at this hotel with modern decor and furnishings, helping to make for a comfortable stay. Cleaning was also reported to be of a good standard.

    positive:

    Good customer service

    On the whole, reviewers said the hotel staff were a pleasure to deal with, describing them as friendly, attentive and keen to help.


    Negative Reviews

    negative:

    Mixed reports on free Wi-Fi

    Guests liked having free Wi-Fi access in all areas of this property. However, a few reported encountering patchy coverage and sluggish speeds from time to time.

    negative:

    Guests divided over casino

    This hotel has a casino, which generated a mixed response from visitors. Some thought it was a good addition to the hotel's range of leisure and entertainment activities; others thought it attracted a bit of a gambling crowd to the hotel which some business guests and families objected to.

    negative:

    Some maintenance issues encountered

    A few guests thought occasional signs of sub-standard maintenance at this high end hotel took the shine off an otherwise pleasant stay. There were a few accounts mentioning elevators being out of order, non-functioning TV remote controls, noisy toilet cisterns and in-room safes not working.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Porter service
    8. Hotel bar
    9. Conference rooms
    10. Non-smoking rooms
    11. Casino in the hotel
    12. Restaurant
    13. 24-hour reception
    14. On-site boutique shopping
    15. Laundry service
    16. WiFi in public areas
    17. Room service
    18. 24-hour room service
    19. Doctor on site
    20. Concierge
    21. Free WiFi in public areas
    22. ATM
    23. Valet parking
    24. Luggage storage
    25. Free WiFi
    26. Breakfast
    27. Hand sanitizer provided
    28. Masks provided
    29. Safe distance
    30. Response protocol
    31. Online check-in/check-out
    32. New safety protocols
    33. Cashless payment
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Pay-TV
    11. Radio
    12. Satellite TV
    13. Desk
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Fridge
    19. Free WiFi (rooms)
    20. Flatscreen TV
    21. Closet
    Food and beverage
    1. Halal food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    Corner of Federal and Victoria Streets,  1010,  Auckland,  New Zealand
    Telephone: +64 93636000 | Fax: +64 93636383 | 

    Frequently Asked Questions about SkyCity Hotel Auckland

    • Is there a pool area at SkyCity Hotel Auckland?

      No, SkyCity Hotel Auckland doesn’t offer pool areas.

    • Are pets allowed at SkyCity Hotel Auckland?

      No, SkyCity Hotel Auckland doesn’t allow pets.

    • Is parking available at SkyCity Hotel Auckland?

      Yes, SkyCity Hotel Auckland provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at SkyCity Hotel Auckland?

      Check-in at SkyCity Hotel Auckland is available from: . Check-out time is by .

    • Where is SkyCity Hotel Auckland located?

      SkyCity Hotel Auckland is located in Corner of Federal and Victoria Streets, 1010, Auckland, New Zealand.

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