We’re comparing great hotel deals for you...

    Sheraton Hanoi Hotel (Hanoi, Vietnam)

    Sheraton Hanoi Hotel (Hanoi, Vietnam)

    About Sheraton Hanoi Hotel

    Nestled on the serene shores of Hồ Tây (West Lake), the five-star Sheraton Hanoi Hotel offers guests a tranquil relaxing experience in the heart of Vietnam's vibrant capital. Just 10 minutes from the bustling Old Quarter, home to the famous Hoan Kiem Lake, our five-star hotel is also conveniently located near the historic French Quarter. After a day of sightseeing, you can unwind with a locally inspired cocktail in our lounges or indulge in our award-winning restaurants featuring buffet or fine-dining dishes.Business travelers and wedding parties will appreciate our 10 flexible indoor and outdoor event spaces, complemented by exceptional service and spacious parking lots. Leisure travelers will love our lush green garden, outdoor pool, and a rejuvenating wellness center.Each of the 299 rooms, including 17 suites, boasts magnificent views of the tranquil West Lake and the Red River, blending Vietnamese and French colonial-inspired décor to create an elegant and culturally immersive stay.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 8947  reviews from:
    • Hotels.com(8.6/10)
    • LocationGood  7.7 / 10
    • RoomsVery good  8.0 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Beautiful views

    Some of the guestrooms here offer unbeatable views. Whether it is looking over the lake or looking over the city you could stop and stare for hours!

    positive:

    Great food

    The breakfast on offer is of an excellent quality with lots of variety and fresh produce. There is also a buffet at dinner time where you can build your own meal and guests have commented on the high standard of food items available. There are a mixture of local dishes and international choices available here.

    positive:

    Convenient location

    Whether you want to stay somewhere that is convenient for the city whilst enjoying a peaceful location or somewhere that has easy access to the airport, this hotel ticks all of the boxes. If you want to eat out there are a variety of eateries in the immediate vicinity and there is a supermarket just a short walk away should you need to stock up on necessities.

    Negative Reviews

    negative:

    Looking dated

    This hotel has a very classical design and some guests feel that it will not have much life span before needing to be updated. Some parts of the hotel are looking worn and shabby and therefore they hope there will be a refurbishment soon.

    negative:

    Far from the tourist areas

    If you are planning on exploring the Old Quarter of the city then it is within walking distance – at a stretch. Guests have recommended using taxis to access these parts of the city and therefore you will need to ensure you budget for this.

    negative:

    Busy breakfast area

    Breakfast is very popular here and therefore at peak times the breakfast area does feel hectic and congested.

    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Hot tub
    5. Body treatments
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Hotel safe
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Snack bar
    20. Towels at the pool
    21. Laundry service
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. 24-hour room service
    26. Fax/Modem access
    27. Doctor on site
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. Late check out
    32. Pool
    33. Luggage storage
    34. Multilingual staff
    35. Housekeeping
    36. Free WiFi
    37. Breakfast
    38. Kids' pool
    39. Hand sanitizer provided
    40. Temperature screening
    41. Safe distance
    42. Response protocol
    43. Online check-in/check-out
    44. New safety protocols
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Balcony
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Minibar
    8. Satellite TV
    9. Desk
    10. Sitting area
    11. Safe
    12. Cable TV
    13. WiFi
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Pool table
    2. Bike rental
    3. Indoor tennis court
    4. Tennis court
    5. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 13:00
    2. Check out: 15:00

    Contact

    K5 Nghi Tam, 11 Xuan Dieu Road,  100000,  Hanoi,  Vietnam
    Telephone: +84(243)7199000 | Fax: +84(4)7199001 | 

    Frequently Asked Questions about Sheraton Hanoi Hotel

    • Is there a pool area at Sheraton Hanoi Hotel?

      Yes, Sheraton Hanoi Hotel offers 2 pool areas.

    • Are pets allowed at Sheraton Hanoi Hotel?

      No, Sheraton Hanoi Hotel doesn’t allow pets.

    • Is parking available at Sheraton Hanoi Hotel?

      Yes, Sheraton Hanoi Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Sheraton Hanoi Hotel?

      Check-in at Sheraton Hanoi Hotel is available from: . Check-out time is by .

    • Where is Sheraton Hanoi Hotel located?

      Sheraton Hanoi Hotel is located in K5 Nghi Tam, 11 Xuan Dieu Road, 100000, Hanoi, Vietnam.

    Interesting hotels nearby Sheraton Hanoi Hotel

    These hotels may also be interesting for you...

    Destinations nearby Sheraton Hanoi Hotel

    Other destinations close to Sheraton Hanoi Hotel

    Explore nearby attractions