Premier Inn Bromsgrove Central hotel (Bromsgrove, United Kingdom)

Nothing was too much trouble for the reception staff who were reportedly welcoming, friendly and helpful. Reviewers often added that they enjoyed friendly and attentive service at the restaurant too. The breakfast was often described by diners as top notch with plentiful and tasty cooked or continental options.

Visitors often commented that the affordable rooms offered fair value for money as they were competitively-priced, well-cleaned and more than sufficiently spacious, tidy and well-equipped for a shorter stay. The premium branded beds were reportedly large and offered a comfortable night's sleep. Families frequently said the accommodation and restaurant catered well for them with selected rooms featuring sofa-beds plus a relaxed and friendly environment throughout.

The location just off the A38 and a short drive from the M5 and M42 appealed to motorists as did the free on-site parking. Guests could easily reach Birmingham and Worcester by car and also liked the way they could easily walk to Bromsgrove town centre for shopping and dining options.

Some critics were disappointed that they didn't have temperature controls in the rooms to be able to adjust the temperature to their liking. There were also occasional grumbles about issues like weak water pressure, which prompted several guests to call for the bathrooms to be updated to give them a more modern feel.

Light sleepers sometimes said they were frustrated by occasional noise from the pub in certain rooms and the way noise from adjacent rooms and corridors was prone to travelling too easily.

Service in the restaurant alongside was reportedly slow during busier periods, prompting a few critics to wonder whether it was a bit short staffed.