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    Palace Suites Heritage Hotel (Split, Croatia)

    Palace Suites Heritage Hotel (Split, Croatia)

    About Palace Suites Heritage Hotel

    The 4-star Palace Suites Heritage Hotel in Split, Croatia offers luxury accommodation within minutes of the UNESCO site, the Diocletian's Palace. It features complimentary Wi-Fi Internet and air-conditioning. Suites include convenient amenities including flat-screen TVs, minibars, king-size beds, desks, Brazilian hardwood floors, and safes. Most suites have exposed walls, rain showers, and heated floors. The Palace Suites Heritage Hotel overlook the vibrant Main Square of Split, which is home to numerous opera houses, cafes, chic lounges, and nightclubs. The hotel has a 24-hour reception to assist with all travel needs, any time of the day. Guests enjoy a continental breakfast every morning. If guests want to try some local Croatian dishes, they can stroll off the premises and find what they desire within minutes. Split International Airport is 30 minutes from this property by car. Guests can walk to Old Split on foot and Marjan is less than a ten-minute drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C

    Rating overview

    9.2
    trivago Rating Index based on 808  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  9.5 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  9.0 / 10

    Positive Reviews

    positive:

    A nice variety of room amenities.

    Guests state that the room amenities at this property are fabulous and offer variety. There are numerous TV channels to choose from, heated floors, safes and rain showers. The rooms also have exposed palace stone walls which is quite unique.

    positive:

    The location is excellent.

    Many guests state how amazing the location is of this property. It is close to all attractions, Old Split, opera houses, charming cafes and a variety of restaurants that serve up all kinds of international and local Croatian dishes.

    positive:

    Staff was excellent.

    Many guests report how efficient the staff was during their stay. They state that they were always there to help, recommend places to see and do and that they were always available anytime you needed them.


    Negative Reviews

    negative:

    Problems with showers.

    A few guests mention that they have had some issues when it came to the showers in this hotel. The temperature would take forever to rise and get warm. One guest reported having to wait 20 minutes for it to get warm enough for a shower.

    negative:

    Management not as good as staff.

    A few guests state that the manager wasn't fair when certain issues occured with their rooms or during their stay. They found the manager to be distant and that they wouldn't acknowledge problems in fear of having to refund money.

    negative:

    Breakfast room crowded.

    There have been reports from guests that the breakfast room here is too small and that is gets crowded very fast.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Convenience store
    6. Non-smoking rooms
    7. Computer with Internet
    8. Laundry service
    9. WiFi in public areas
    10. Room service
    11. Hypoallergenic rooms
    12. Doctor on site
    13. Car rental
    14. Concierge
    15. Airport shuttle
    16. Free WiFi in public areas
    17. Luggage storage
    18. Housekeeping
    19. Free WiFi
    20. Breakfast
    21. Hand sanitizer provided
    22. Temperature screening
    23. Masks provided
    24. Safe distance
    25. Response protocol
    26. Online check-in/check-out
    27. New safety protocols
    28. Cashless payment
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Openable windows
    2. Television
    3. Central heating
    4. Air conditioning
    5. Satellite TV
    6. Desk
    7. Sitting area
    8. Safe
    9. Cable TV
    10. WiFi
    11. Fridge
    12. Free WiFi (rooms)

    Arrival / Departure

    1. Check in: 12:00

    Contact

    Narodni Trg 13,  21000,  Split,  Croatia
    Telephone: +385(21)332507 | Fax: +385(21)332599 | 

    Frequently Asked Questions about Palace Suites Heritage Hotel

    • Is there a pool area at Palace Suites Heritage Hotel?

      No, Palace Suites Heritage Hotel doesn’t offer pool areas.

    • Are pets allowed at Palace Suites Heritage Hotel?

      No, Palace Suites Heritage Hotel doesn’t allow pets.

    • Is parking available at Palace Suites Heritage Hotel?

      No, Palace Suites Heritage Hotel doesn’t provide parking.

    • Where is Palace Suites Heritage Hotel located?

      Palace Suites Heritage Hotel is located in Narodni Trg 13, 21000, Split, Croatia.

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