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    Hotel The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur, Malaysia)

    Hotel The Ritz-Carlton, Kuala Lumpur (Kuala Lumpur, Malaysia)

    About The Ritz-Carlton, Kuala Lumpur

    Discover the exclusive Ritz-Carlton, Kuala Lumpur, and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds, and flavors of Malaysia. Located downtown in the Golden Triangle business district, our luxury hotel in Kuala Lumpur commands an enviable address in the heart of Malaysia's vibrant capital city, steps away from the upscale boutiques and skyscrapers. Guests at this distinctive five-star Kuala Lumpur hotel can enjoy convenient access to shopping, dining, and entertainment. Home to the magnificent Petronas Twin Towers which is a stroll away, Kuala Lumpur is also rich in culture and traditions. At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, and award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that Kuala Lumpur has to offer.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Positive Reviews

    positive:

    Trademark service.

    Guests say the hotel’s staff provides service worthy of the Ritz-Carlton. The professional staff is extremely knowledgeable and will be able to answer any questions you may have. Visitors also highlight the butler service as being a great feature.

    positive:

    Good in the neighbourhood.

    The hotel’s location is away from the hustle and bustle of central Kuala Lumpur but the local Bukit Bintang neighbourhood has a lot going on. Visitors point out there are many restaurants and shops nearby as well as a few parks and a golf course.

    positive:

    Breakfast and a show.

    You can not only enjoy eating your breakfast but see it get created as well. Cesar’s prides itself on its theatre kitchen where you are able to see the chefs in action. There is also a small breakfast buffet available too should you want something more tr


    Negative Reviews

    negative:

    Work in progress.

    The hotel is currently undergoing a renovation that is much needed according to guests who say the hotel was starting to feel dated. However, this comes at a cost as visitors note the on going construction is noisy and takes away from the ambiance of the

    negative:

    Housekeeping makes a mess.

    Guests point out that the housekeeping at the hotel struggles at times to perform their tasks. There were instances when the turndown service wasn’t carried out or rooms weren’t cleaned and towels and linens replaced during the day.

    negative:

    Wi-Fi goes missing.

    The Wi-Fi at the hotel can encounter some dead spots in the rooms that can leave you frustrated. Guests say they had trouble locating the Wi-Fi signal in the rooms which is an annoyance when trying to use the internet.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with Internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Car rental
    26. Concierge
    27. Airport shuttle
    28. Free WiFi in public areas
    29. Valet parking
    30. Pool
    31. Luggage storage
    32. Multilingual staff
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. Kids' pool
    37. Hand sanitizer provided
    38. Temperature screening
    39. Masks provided
    40. Safe distance
    41. Response protocol
    42. Online check-in/check-out
    43. New safety protocols
    44. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Kids' club
    4. Kids stay for free
    Wellness / Spa
    1. Massage
    2. Sauna
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Ironing board
    2. Openable windows
    3. Hairdryer
    4. Electric kettle
    5. Air conditioning
    6. Minibar
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Safe
    11. WiFi
    12. Microwave
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    16. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    168 Jalan Imbi,  55100,  Kuala Lumpur,  Malaysia
    Telephone: +60 321428000 | Fax: +60 327118143 | 

    Frequently Asked Questions about The Ritz-Carlton, Kuala Lumpur

    • Is there a pool area at The Ritz-Carlton, Kuala Lumpur?

      Yes, The Ritz-Carlton, Kuala Lumpur offers 2 pool areas.

    • Are pets allowed at The Ritz-Carlton, Kuala Lumpur?

      No, The Ritz-Carlton, Kuala Lumpur doesn’t allow pets.

    • Is parking available at The Ritz-Carlton, Kuala Lumpur?

      Yes, The Ritz-Carlton, Kuala Lumpur provides Accessible parking for guests.

    • What time is check-in and check-out at The Ritz-Carlton, Kuala Lumpur?

      Check-in at The Ritz-Carlton, Kuala Lumpur is available from: . Check-out time is by .

    • Where is The Ritz-Carlton, Kuala Lumpur located?

      The Ritz-Carlton, Kuala Lumpur is located in 168 Jalan Imbi, 55100, Kuala Lumpur, Malaysia.

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