About Sonesta Simply Suites Memphis
Strategically situated off the Route 385 in Memphis, Sonesta Simply Suites Memphis hotel is only a four-minute drive to the Lichterman Nature Center. This property boasts a 24/7 self-serve laundry facilities and pet-friendly accommodations.
Featuring private bathrooms with free toiletries & hairdryers, all rooms are non-smoking and air-conditioned. Each is equipped with a flat screen television and ironing facilities. Full kitchens with fridges, stovetops, cooking utensils, microwaves, and coffee makers are also available in the rooms.
Sonesta Simply Suites Memphis hotel offers tour assistance and fax & copy service at its 24-hour reception area. Private parking is complimentary. Moreover, free Wi-Fi access is provided all throughout the establishment.
Complimentary continental breakfast is served daily. Eating spots within walking distance from the property include Zodiace Restaurant and Lounge, Asiana Garden Restaurant, and Los Pilares.
Within a 15-minute drive from the establishment, guests can reach the Opera Memphis and Dixon Gallery & Gardens.
Positive Reviews
positive:
Plenty of parking spaces available
Since the hotel has a parking area in front and at the back of the establishment, guests noted that there is always a parking space for everyone. Moreover, you do not have to worry if you arrive at the property late at night, as the area is also well-lighted and secured.
positive:
Quick response from the management is ensured!
When guests reported an issue, the management did its best to address it as fast and as efficient as they can. The staffs are well-performing as well according to guests, especially the ones in the reception desk who are welcoming and easy to talk to.
positive:
Comfortable beds in a quiet atmosphere
The beds here are not special, but guests loved the fact that they are comfortable and of high quality! Furthermore, there is barely see a negative remark about the comfort inside the rooms or the noise level in the hotel. Previous guests were able to rest the night without being disturbed.
Negative Reviews
negative:
Daunting hallways- dark and smelly
Hallways seem very dark to many guests. There were also areas where carpets were stained and tattered. Some of the guests even stated that the hallways smell strongly of cigarette smoke.
negative:
Missing in-room amenities
Upon entering your room, make sure to check if the listed room amenities are present. A number of guests complained that there were no dishes, coffee maker, pots, and plates when they arrived. Call the front desk immediately to have this matter resolved.
negative:
Towels are hard to get!
Guests noted that when their room was cleaned for the next day, towels along with many other room materials weren't replaced. You might have to go to the front desk yourself to request for an additional towel like other previous guests did - which can be very inconvenient.