About Riad Granvilier
Riad Granvilier is a family-oriented property situated in the centre of Marrakech that features a restaurant, a bar, a peaceful but central location and traditional Moroccan decor and furnishings.
non-smoking rooms feature a plasma television with satellite channels, a safe, a hair dryer, air conditioning and complimentary bottled water. Daily housekeeping and in-room massages are also available.
Services and amenities offered at the hotel include barbecue facilities, laundry service, a sun terrace, a solarium, 24-hour front desk, concierge service, luggage storage, currency exchange, a tour desk, complimentary Wi-Fi, room service, airport shuttle and childcare services.
A complimentary full breakfast is served at the hotel restaurant which also features Moroccan cuisine during lunch and dinner. Special diet menus are also available.
Riad Granvilier is located close to Souk Smarine, Almoravid Koubba, Marrakesh Museum, Jamaa el Fna and Bahia Palace.
Positive Reviews
positive:
Elegantly-decorated, Spacious Guest Rooms.
The rooms at Riad Granvilier are beautifully-decorated with traditional Moroccan decor and furnishings. The atmosphere of the rooms is warm and relaxing and there is plenty of space to move about. Guests also reported that the bathrooms are large and luxurious with great showers and there are plenty of extra amenities for comfort and enjoyment.
positive:
Delicious, Fresh and Well-prepared Meals.
Guests reported that a meal was served to them upon arrival and the food served is of excellent quality and there's a lot to choose from. Everything is delicious and fresh and tea is always available.
positive:
Very Accommodating and Friendly Staff.
Guests reported feeling at home as soon as they walked into reception at this hotel. Staff are welcoming and very accommodating and informative about the hotel and the area. Staff members are always around to help with anything guests need including booking tours, calling taxis and making recommendations for things to do in the area.
Negative Reviews
negative:
Small, Unkempt Rooms in Need of Care.
The guest rooms at Riad Granvilier are quite small and guests reported a number of issues including a lack of soundproofing, a musty smell, windows that don't open, Wi-Fi that doesn't work, a lack of natural light, malfunctioning air conditioning units, uncomfortable beds and poor-quality showers that lack water pressure and hot water.
negative:
The Hotel is Hard to Find.
Guests reported that this hotel is very hard to find because it is not on a main road and there are no signs to indicate where it is. There is also no sign on the actual hotel and the lane that it's located on is dark.
negative:
Rude and Unhelpful Staff.
Some staff members are rude when speaking with guests and seem to get offended when complaints are made. Guests also reported that issues go unresolved, questions are not answered and no apologies are offered when things go wrong.