About Residence Inn Richmond Northwest
Settle in and feel at home at the Residence Inn by Marriott Richmond Northwest/Short Pump, an extended stay hotel nestled off I-64/West Broad Street near Innsbrook Office Park and Short Pump Town Center. Our all-suite hotel offers guests a modern and comfortable place to stay with apartment-like spacious suites featuring fully equipped kitchens and separate living and sleeping areas. Enjoy a hot, full breakfast each morning and stay in shape in our fitness center. Take a short drive to nearby attractions like Kings Dominion Theme Park, Lewis Ginter Botanical Gardens, and Altria Theatre.
Positive Reviews
positive:
Great self catering facilities
If you plan on saving some money on dining out, you can certainly do so by using the fantastic self catering facilities found in each suite at this hotel. The full kitchen provides modern appliances and enough utensils to properly cook. There is even a dining table provided.
positive:
Delicious breakfast each morning
Whether you are staying for one night or a month, the breakfast offered at this hotel is bound to impress you. There is a wide range of freshly prepared foods available each morning including waffles, eggs, sausages and fruit, while tea or coffee can also be enjoyed.
positive:
Friendly staff members
Each member of staff at this hotel are friendly and willing to help you whenever needed. You can rely on them to get tasks done quickly and efficiently, whether it's an extra blanket you need, or just some information you require regarding the surrounding area.
Negative Reviews
negative:
Not as clean as it could be
There have been several complaints concerning the housekeeping staff. When cleaning each suite, the housekeeping staff need to do a thorough job to ensure that no evidence of previous guests are left behind. This will go a long way in making each guests' stay more comfortable.
negative:
General maintenance needed
Although most guests enjoyed their stay at this hotel, there a few general maintenance issues that need to be addressed. Guests have mentioned that some of the light fittings do not work anymore, while others had issues with some of the appliances.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.