Hotel Hampton Inn Birch Run (Birch Run, USA)

Guests appreciated that this hotel is not only near local attractions, but it's in a location that makes it easy to refuel a car, grab a meal or get some shopping done. For these reasons, guests often felt they had everything necessary to take care of spur-of-the-moment happenings.

Numerous comments reflected the opinion that the hotel employees seem to really care about making guests feel welcome from the moment they walk in the door. Besides showing attentive attitudes, staff seemed committed to helping guests get informed about what's nearby.

Guests noted the part of the hotel where the complimentary breakfast is offered was characteristically kept clean, and that the buffet items were carefully monitored so items very rarely ran out, and were restocked efficiently. These advantages helped guests have good starts to their days.

Even when guests did not have problems in relation to their stays, they frequently said the hotel wasn't good enough to make them loyal to it whenever they returned to the area. However, many reviews said the hotel is getting ongoing improvements, so maybe they'll be enough to sway opinions.

Guests often griped that it was hard to initially reach the hotel, because although they were able to see it from the road, it was not clear how to reach it. Some commented it would have been much easier if the hotel would install clear directional signs.

Guests frequently mentioned the hotel's pool and hot tub were out of service. In other cases, the hot tub was open, but its jets seemed to be malfunctioning.