Hotel Grand Mogador Menara & Spa (Marrakech, Morocco)

In the heart of the Hivernage District, the 244-room, 5-star luxury hotel is a brilliant choice for a holiday getaway. The venue is within a five-minute drive from Menara Gardens, El Badi Palace and Saadian Tombs. All of the bright and cheerful guest accommodations are air-conditioned and the posh hotel features a fitness centre with workout room, a sauna, swimming pool, a Turkish steam bath and massage services.

Guests have high praise for the dining options offered at the hotel complex. Guests can choose from three theme restaurants serving French, Moroccan and International specialties. The stylish restaurants offer views of the city lights or the pool court. 24-hour room service is fast and convenient and high tea is served each afternoon.

Attentive, friendly, helpful and accommodating are just a few of the compliments noted about the professional service staff. Featuring a 24-hour reception desk, a tour desk for help with car rentals, tickets and tours and secure luggage storage, the staff is always at the ready to handle any guest request with a big smile.

Some guests reported dissatisfaction with the cleanliness standard at the hotel, noting that the fixtures and windows are dull and dirty and that soil was seen in the showers. Dirty rugs and a smoky smell in the lobby were noted as off-putting.

Guests remark that the rooms are very comfortable and the dining options outstanding, but noted that the hotel does not have adequate function rooms for conferences and business meetings.

Some guest note that the hotel offers free Wi-Fi, but that the signal is weak and service is not available in all guest rooms or in many public areas.