About Empress Angkor Resort & Spa
Empress Angkor Resort & Spa is a luxurious property situated in Siem Reap that features a full spa, a restaurant, outdoor pool and a central location only five minutes from the centre of the city.
Air-conditioned rooms are cleaned daily and feature elegant decor and stunning views of the city or landscape. Bathrobes, slippers and modern appliances are also included in every room.
Services and amenities offered at this hotel include meeting rooms, free airport shuttle, internet service, fitness centre, sauna, Jacuzzi, 24-hour reception, childcare services, BBQ facilities, bicycle rental, concierge, laundry facilities and luggage storage.
The Crown Cafe Restaurant features a variety of international and traditional Cambodian dishes. Horinzon features both a buffet and a la carte options. Royal Bar serves snacks and beverages and Dynasty Bar serves cocktails and appetizers into the evening.
Empress Angkor Resort & Spa is located close to the Angkor Temples and the Cambodian Cultural Village. The international airport is only fifteen minutes away.
Positive Reviews
positive:
Staff Give 100 Percent
Guests reported receiving excellent service from friendly and smiling staff members who go out of their way to ensure guests are well taken care of. They provide a quick and easy check-in, They're always available and quick to assist with anything g
positive:
Well-Kept Grounds and Facilities
The grounds surrounding this resort are spotless and well-maintained by hard-working staff who are always trimming the grass and trees and removing litter. Also reported was a beautiful pool area with a large, clean swimming pool and luxurious, well-maint
positive:
Central Location in a Laid Back Area
The area around the hotel is so pretty and relaxing you wouldn't think the downtown area is only a few kilometres away. Many attractions are nearby and a shuttle takes guests to the night markets. The airport is a short drive away.
Negative Reviews
negative:
Bland, Poor-quality Meals
Guests reported that the meals are bland and poor-quality with very little to choose from. Not enough care goes into preparing the meals which are undercooked, overcooked and simply slapped together and items run out frequently.
negative:
There are Insects Everywhere
Guests reported that there are insects, dead and alive, everywhere including the rooms. There are dead flies and various other bugs on window ledges and live bugs crawling around everywhere. Guests also reported being eaten by mosquitoes day and night.
negative:
Uncomfortable, Unkempt Rooms
The very small rooms feature uncomfortable beds and a low standard of cleanliness and maintenance. Guests reported poor quality towels and bedding, a mouldy smell, small showers and malfunctioning amenities.