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    Hotel Empress Angkor Resort & Spa (Siem Reap, Cambodia)

    Hotel Empress Angkor Resort & Spa (Siem Reap, Cambodia)

    About Empress Angkor Resort & Spa

    Empress Angkor Resort & Spa is a luxurious property situated in Siem Reap that features a full spa, a restaurant, outdoor pool and a central location only five minutes from the centre of the city. Air-conditioned rooms are cleaned daily and feature elegant decor and stunning views of the city or landscape.  Bathrobes, slippers and modern appliances are also included in every room. Services and amenities offered at this hotel include meeting rooms, free airport shuttle, internet service, fitness centre, sauna, Jacuzzi, 24-hour reception, childcare services, BBQ facilities, bicycle rental, concierge, laundry facilities and luggage storage. The Crown Cafe Restaurant features a variety of international and traditional Cambodian dishes.  Horinzon features both a buffet and a la carte options.  Royal Bar serves snacks and beverages and Dynasty Bar serves cocktails and appetizers into the evening. Empress Angkor Resort & Spa is located close to the Angkor Temples and the Cambodian Cultural Village.  The international airport is only fifteen minutes away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.6
    trivago Rating Index based on 1626  reviews from:
    • Hotels.com(8.6/10)
    • LocationGood  7.9 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    Staff Give 100 Percent

    Guests reported receiving excellent service from friendly and smiling staff members who go out of their way to ensure guests are well taken care of.  They provide a quick and easy check-in, They're always available and quick to assist with anything g

    positive:

    Well-Kept Grounds and Facilities

    The grounds surrounding this resort are spotless and well-maintained by hard-working staff who are always trimming the grass and trees and removing litter. Also reported was a beautiful pool area with a large, clean swimming pool and luxurious, well-maint

    positive:

    Central Location in a Laid Back Area

    The area around the hotel is so pretty and relaxing you wouldn't think the downtown area is only a few kilometres away. Many attractions are nearby and a shuttle takes guests to the night markets. The airport is a short drive away.


    Negative Reviews

    negative:

    Bland, Poor-quality Meals

    Guests reported that the meals are bland and poor-quality with very little to choose from. Not enough care goes into preparing the meals which are undercooked, overcooked and simply slapped together and items run out frequently.

    negative:

    There are Insects Everywhere

    Guests reported that there are insects, dead and alive, everywhere including the rooms. There are dead flies and various other bugs on window ledges and live bugs crawling around everywhere. Guests also reported being eaten by mosquitoes day and night.

    negative:

    Uncomfortable, Unkempt Rooms

    The very small rooms feature uncomfortable beds and a low standard of cleanliness and maintenance. Guests reported poor quality towels and bedding, a mouldy smell, small showers and malfunctioning amenities.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Body treatments
    6. Hammam
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Pool bar
    13. Outdoor swimming pool
    14. Hotel safe
    15. Convenience store
    16. Conference rooms
    17. Non-smoking rooms
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Sun umbrellas
    23. Deck chairs
    24. Towels at the pool
    25. Laundry service
    26. Spa
    27. WiFi in public areas
    28. Room service
    29. Concierge
    30. Airport shuttle
    31. Free WiFi in public areas
    32. Valet parking
    33. Pool
    34. Luggage storage
    35. Housekeeping
    36. Free WiFi
    37. Breakfast
    38. Kids' pool
    39. Safe distance
    40. Response protocol
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Electric kettle
    9. Air conditioning
    10. Minibar
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Fridge
    19. Free WiFi (rooms)
    20. Coffee machine
    21. Closet
    22. Outdoor grill
    Sports facilities
    1. Bike rental
    2. Golf course
    3. Fitness
    4. Minigolf
    5. Horse riding
    6. Hiking trail
    Theme / Type
    1. Convention hotel
    Accessibility
    1. Accessible bathroom
    2. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00

    Contact

    888, National Road 6,  Siem Reap,  Cambodia
    Telephone: +855(63)963999 | Fax: +855(63)964333 | 

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