About Holiday Inn Express - Plattsburgh, an IHG Hotel
Holiday Inn Express - Plattsburgh, an IHG Hotel Plattsburgh is located less than two miles from the airport, in the shopping district, and conveniently close to the Champlain Centre, Kent Delord House Museum and the Airborne Speedway.
Air-conditioned rooms have king or queen-sized beds, and are equipped with LCD TVs with premium channels, microwaves, coffee makers, hair-dryers, refrigerators, in-room safes, irons and ironing boards, and have free Internet access.
The property has an indoor pool, an outdoor pool, and a fitness facility onsite. Free parking is available on the property, and long-term parking is charged separately. Laundry and dry-cleaning services are also available on the property.
Holiday Inn Express - Plattsburgh, an IHG Hotel Plattsburgh serves complimentary continental breakfast and local restaurants are nearby for additional lunch and dinner options.
The hotel is close to Crete Memorial Civic Center, Champlain Valley Transportation Museum, the ELFS Farm Winery and Cider Mill, CVPH Medical Center and SUNY Plattsburgh.
Positive Reviews
positive:
Pools everywhere
Most guests love that the hotel has an indoor and an outdoor pool, saying that both are kept clean and warm, and that pool towels are readily available. Several guests mention that the spa tub is a treat, noting that hot water keeps the kids at bay.
positive:
Friendly staff
Many guests note that the employees are friendly and accommodating, saying that they go to the extra mile to keep the guests satisfied and happy. Few guests say that all minor issues, which rarely come up, are quickly addressed, and that the customer service is excellent.
positive:
Great breakfast variety
Some guests say that the continental breakfast offers great variety and that it is replenished often during breakfast hours. Several guests note that the pastries and bagels are fresh, and accompanied by a great selection of juices, and great coffee.
Negative Reviews
negative:
Spotty Internet service
Some guests say that the Internet access can be spotty at times, disconnecting occasionally and then not allowing access on a re-try. They suggest using personal Internet plan if experiencing connectivity issues, and asking for rooms closer to the lobby, as the Wi-Fi signal is stronger there.
negative:
Problems with parking
Several guests note that parking is tight at the property, and there are too few parking spaces, especially if the hotel is booked. Some guests suggest discussing this with the front desk, as the management is able to find nearby alternative parking at no additional cost.
negative:
Bathrooms need updating
Some guests say that bathrooms are rather small, and that the space is sacrificed in order for the rooms to be more spacious. They say that this creates problems when using the bathrooms as only one person can fit in comfortably. Few guests say that bathrooms are not properly ventilated, which enables steam build up and increases humidity.