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    Dreams Tulum Resort & Spa (Tulum, Mexico)

    Dreams Tulum Resort & Spa (Tulum, Mexico)

    About Dreams Tulum Resort & Spa

    Boasting a prime ocean-front position, Dreams Tulum Resort & Spa is a luxurious all-inclusive resort set in Tulum's spectacular rainforests. The luxurious rooms and suites offer relaxed living spaces, private terraces with gorgeous garden and sea views, and modern-day amenities such as flat-screen TVs and fully stocked minibars. Select suites add direct pool access with swim out and whirlpool tubs. De-stressing is easy to do with a world-class spa, stunning outdoor pool and live entertainment. Guests will also find the kids are supervised at the kiddies club, and a tennis court and climbing wall are great for guests looking to work up a sweat. There's no going hungry at Dreams Tulum Resort & Spa with a choice of six in-house restaurants featuring world-class local and international cuisine. Coco Café serves great coffee, while Sunset Terrace at Seaside Grill is perfect for a romantic dinner. Xel-Ha Park is an aquatic theme park ideal for the entire family, about a ten-minute drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.1
    trivago Rating Index based on 23176  reviews from:
    • Hotels.com(7.6/10),
    • LocationVery good  8.4 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Friendly, cheerful staff.

    Housekeeping, hospitality, entertainment, and wait staff all receive high marks for the services they provide, as well as for their generally cheerful way of interacting with the guests. Several guests noted that the entertainment staff seem to be 'on' al

    positive:

    Beautiful, well maintained rooms and grounds.

    Guests rave about the acres of well manicured gardens throughout the resort, as well as the spacious, comfortable suites. The furnished balconies and terraces are a luxurious touch, allowing for morning coffee with a view of the garden, pool, or even the

    positive:

    No wristbands.

    Dreams Tulum Resort & Spa tries to take away some of the more minor inconveniences associated with all-inclusive packages. Guests appreciate that they do not have to wear wristbands, make reservations, or pay separately for room service.


    Negative Reviews

    negative:

    Don't forget your sunscreen.

    Neither of the pools on site seem to offer much shade on the decks. Some guests also report that both pools could do with more lounge chairs.

    negative:

    Expect up-sells and pricey services...

    More than a few guests reported being invited to a V.I.P. resort tour which, a few minutes in, was revealed to be a high pressure timeshare sales event. The spa services, though highly enjoyable, were generally considered to be overly expensive.

    negative:

    Mixed reviews for the food.

    While many guests enjoy the wide selection of restaurants on site, as well as the food itself, almost as many do not feel that its quality lives up to the resort's four-star rating.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Hydrotherapy
    5. Body treatments
    6. Hot stone massage
    Property amenities
    1. Arcade/Video games
    2. Nightclub
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Beach bar
    13. Pool bar
    14. Outdoor swimming pool
    15. Conference rooms
    16. Non-smoking rooms
    17. Computer with Internet
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Beach
    23. Sun umbrellas
    24. Deck chairs
    25. Towels at the pool
    26. Laundry service
    27. Spa
    28. WiFi in public areas
    29. Room service
    30. 24-hour room service
    31. Organised activities
    32. Doctor on site
    33. Car rental
    34. Concierge
    35. Airport shuttle
    36. Free WiFi in public areas
    37. Valet parking
    38. Pool
    39. Luggage storage
    40. Housekeeping
    41. Free WiFi
    42. Breakfast
    43. Entire house / apartment
    44. Kids' pool
    45. Regular disinfection
    46. Hand sanitizer provided
    47. Temperature screening
    48. Masks provided
    49. Safe distance
    50. Online check-in/check-out
    51. New safety protocols
    52. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    4. Kids' club
    5. Organized activities for kids
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Minibar
    10. Radio
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Fan
    18. Free WiFi (rooms)
    19. Coffee machine
    Sports facilities
    1. Volleyball
    2. Golf course
    3. Fitness
    4. Sailing
    5. Tennis court
    6. Diving
    7. Table tennis
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1,  77761,  Tulum,  Mexico
    Telephone: +52(984)8713333 | Fax: +52(984)8713353 | 

    Frequently Asked Questions about Dreams Tulum Resort & Spa

    • Is there a pool area at Dreams Tulum Resort & Spa?

      Yes, Dreams Tulum Resort & Spa offers 2 pool areas.

    • Are pets allowed at Dreams Tulum Resort & Spa?

      No, Dreams Tulum Resort & Spa doesn’t allow pets.

    • Is parking available at Dreams Tulum Resort & Spa?

      Yes, Dreams Tulum Resort & Spa provides Parking, Accessible parking for guests.

    • Where is Dreams Tulum Resort & Spa located?

      Dreams Tulum Resort & Spa is located in Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1, 77761, Tulum, Mexico.

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