positive:
Entertainment programme
The hotel has a varied entertainment programme that is enjoyed by the guests here. Previous events include a Mexican Night, DJ and Caribbean Night.
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Casa del Mar Cozumel Hotel & Dive Resort (Cozumel, Mexico)
Casa del Mar Cozumel Hotel & Dive Resort (Cozumel, Mexico)
About Casa del Mar Cozumel Hotel & Dive Resort
Casa del Mar Cozumel Hotel & Dive Resort is the perfect resort for divers wishing to explore the Caribbean. Guests are able to choose from standard, superior, deluxe and family rooms featuring air conditioning, cable television and facilities for drying wet suits and bathing suits. Cribs, hairdryers, iron and ironing board are available from reception. Sports enthusiasts will enjoy the tennis courts and the Jacuzzi or pool is perfect for relaxing. There is a beach area with shading and an on-site dive shop. Other facilities include a laundry service, currency exchange, meeting room, games room and free Wi-Fi. The Coral Reef Restaurant is open from the early morning until late evening and guests can enjoy a drink at the pool bar. Casa del Mar Cozumel Hotel & Dive Resort is just 20-minutes from Chankanaab Beach Adventure Park and less than 15-minutes to Cozumel International Airport.
Top amenities
- WiFi in lobby
- Free WiFi
- Pool
- Parking
- A/C
- Restaurant
- Hotel bar
Positive Reviews
positive:
Ideal for water babies
This complex is ideal for anyone who loves the water. There is a swimming pool with the added luxury of a swim up bar and it is also a fantastic base for those wanting to explore the area underwater. This hotel is popular with dive groups and there is a nearby dive centre where you can arrange trips.
positive:
Friendly staff
The staff here are friendly and welcoming and guests leave feeling they have experienced great customer service. They are knowledgeable about the local area and can help provide advice on where to visit or which are the best excursions to book.
Negative Reviews
negative:
No lift service
There are no lifts at this property and therefore if you have mobility issues you may need to enquire about a room on a lower level. It seems they are not always available on a request basis due to them being a more expensive room type.
negative:
Average good and drink service
The food and drink service could be improved here. At busy times service is slow and it can take ages to get your meal or your round of drinks, more staff are needed to improve this. Food could also be improved as the quality is not always consistent and it is not always served at the right temperature.
negative:
Taken over by groups
This hotel is popular with groups but guests feel that these big groups or those who return on a regular basis get preferential treatment.
All amenities
Property amenities
- Business centre
- Arcade/Video games
- Entrance hall/lobby
- Express check-in
- Parking
- Terrace
- Porter service
- Hotel bar
- Pool bar
- Outdoor swimming pool
- Conference rooms
- Non-smoking rooms
- Restaurant
- 24-hour reception
- Snack bar
- Beach
- Deck chairs
- Towels at the pool
- Laundry service
- WiFi in public areas
- Room service
- Concierge
- Free WiFi in public areas
- Pool
- Luggage storage
- Housekeeping
- Free WiFi
- Breakfast
- Hand sanitizer provided
- Temperature screening
- Safe distance
- Response protocol
- Online check-in/check-out
- New safety protocols
- Cashless payment
For children
- Childcare
- Playground
Wellness / Spa
- Hot tub
Room amenities
- Balcony
- Bathtub
- Shower
- Openable windows
- Television
- Air conditioning
- Telephone
- Safe
- Cable TV
- WiFi
- Free WiFi (rooms)
Sports facilities
- Pool table
- Bike rental
- Tennis court
- Diving
Accessibility
- Accessible parking
Arrival / Departure
- Check in: 15:00
- Check out: 12:00
Contact
Carretera a Chankanaab Km 4, costera sur, 77600, Cozumel, Mexico
Telephone: +52(987)8721900 | Fax: +52(987)8721855 | Official site
Telephone: +52(987)8721900 | Fax: +52(987)8721855 | Official site
Frequently Asked Questions about Casa del Mar Cozumel Hotel & Dive Resort
Is there a pool area at Casa del Mar Cozumel Hotel & Dive Resort?
Yes, Casa del Mar Cozumel Hotel & Dive Resort offers 2 pool areas.
Are pets allowed at Casa del Mar Cozumel Hotel & Dive Resort?
No, Casa del Mar Cozumel Hotel & Dive Resort doesn’t allow pets.
Is parking available at Casa del Mar Cozumel Hotel & Dive Resort?
Yes, Casa del Mar Cozumel Hotel & Dive Resort provides Parking, Accessible parking for guests.
What time is check-in and check-out at Casa del Mar Cozumel Hotel & Dive Resort?
Check-in at Casa del Mar Cozumel Hotel & Dive Resort is available from: . Check-out time is by .
Where is Casa del Mar Cozumel Hotel & Dive Resort located?
Casa del Mar Cozumel Hotel & Dive Resort is located in Carretera a Chankanaab Km 4, costera sur, 77600, Cozumel, Mexico.
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